At iTrekkers, we pride ourselves in making your information and data as secure as possible, using a variety of different techniques, companies, intermediaries and methods.

If you have any questions or concerns, or if you would like more information on how we will be achieving this, please contact us at info@itrekkers.com

Privacy Policy

This Privacy Policy is effective as of January 1, 2014.

Below you will find the updated Privacy Policy for iTrekkers (www.itrekkers.com)

We understand that booking online involves significant trust on your part. We value your trust, and make it a high priority to ensure the security and confidentiality of the personal information you provide to us. Please read the following policy to learn about our privacy practices. By visiting this website, you are accepting the practices described herein.

What information we collect from you

In General

We receive and store any information you enter on our website or give us in any other way. This includes information that can identify you (“personal information”), including your first and last name, telephone number, postal and email addresses, and billing information (such as credit card number, cardholder name, and expiration date.¬† You can choose not to provide information to us, but in general some information about you is required in order for you to register as a member; book treks / excursions; complete a profile; participate in a survey, contest, or sweepstakes; ask us a question; or initiate other transactions on our site.

NOTE: Your credit card info is not actually stored by iTrekkers. In order to be PCI compliant, it is stored by our 3rd party processors in their secure electronic vaults! So have no fear.

Information from Other Sources

We also may periodically obtain both personal and non-personal information about you from affiliated entities, business partners and other independent third-party sources and add it to our account information. Examples of information we may receive include: updated delivery and address information, purchase history, and demographic information.

Automatic Information

We automatically collect some information about your computer when you visit this website. For example, we will collect your IP address, Web browser software (such as Firefox, Safari, or Internet Explorer), and referring website. We also may collect information about your online activity, such as guides viewed or prior trips made. Our goals in collecting this automatic information include helping customize your user experience and inhibiting fraud. For more information, please see the “Cookies and other technologies” section below.

How we use your information

We use sensitive billing information (such as cardholder name, credit card number, and expiration date) for the purpose of completing the travel bookings you conduct on our site. We use other information about you for the following general purposes: to provide you with the products and services you request; to provide you with booking confirmation and updates; to manage your account, including processing bills and providing travel notifications; to communicate with you in general; to respond to your questions and comments; to measure interest in and improve our products, services, website, and our Apps; to notify you about special offers and products or services that may be of interest to you; to otherwise customize your experience with this website and our Apps; to reward you as part of any reward and recognition program you choose to join; to solicit information from you, including through surveys; to resolve disputes, collect fees, or troubleshoot problems; to prevent potentially prohibited or illegal activities; to enforce our Terms of Use; and as otherwise described to you at the point of collection.

We often receive testimonials and comments from customers who have had positive booking and/or outdoor experiences on our website. We occasionally publish such content, using first name plus last initial, only, for attribution.

Promotions

If you’ve gotten to our promotion via Facebook or any other social outlet we are hereby acknowledging that the promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook.

E-mail Communications

We want to make it easy for you to take advantage of excursion-related opportunities on our website and through our Apps. One way we do this is by sending you email messages that contain information about your apparent outdoor related interests. We believe these email messages will provide you with useful information about travel-related special offers available through our site and our Apps. Please note that you will have the opportunity to choose not to receive these email messages in any such email we send.

Your personal information: iTrekkers will not share any of your personal information with anyone. As a new company we believe in privacy of the customer and feel that your information should stay, well, yours.

We may update this Privacy Policy in the future. We will notify you about material changes to this Privacy Policy by sending a notice to the email address you provided to us or by placing a prominent notice on our website and/or through our Apps.

Still have questions? Get in touch.

Disclaimers

AAA Dollars® offer only applies to active members from participating AAA clubs. For a list of participating clubs, visit www.AAA.com/Dollars and click on the AAA Dollars Terms & Conditions. Excludes Puerto Rico. AAA Dollars will appear in your AAA Account within 48 hours of completion of your Trek.