What happens if I need to cancel my trek?

At iTrekkers, we don’t charge your credit card until the day of your trek. This gives us the ability to reschedule in the case of inclement weather or work out the details for more custom adventures. In the event that you need to cancel your trek reservation, our policy is:


Full Refund One Week Prior to Your Reservation
If you cancel your trek 7 days or more before your reservation date, no need to worry, your credit card will not be charged.

Partial Refund Within 6 Days of Your Reservation
If you cancel your trek within 6 days of your reservation date, your credit card will be charged for half the price of the trek.

No Refund Within 24 Hours of Your Reservation
If you cancel your trek within 24 hours of your reservation date, or do not show up on the date of your reservation, your credit card will be charged the full price of your trek.


Need to cancel or reschedule? Give us a call at 1-844-468-8735

Or visit our FAQs to learn more.